1. Scope and purpose
This Privacy Policy explains how NETJAM handles personal information when individuals browse netjamonline.com, place an order request, submit a contact request, leave a store review, or otherwise interact with the website. NETJAM is an online and direct retail business offering non-regulated everyday consumer goods.
This policy applies to information collected through this website. It does not describe the privacy practices of independent payment providers, shipping carriers, email providers, or other third parties that may process information under their own privacy notices.
2. Information we collect
We may collect information that you choose to provide, including your name, email address, phone number, shipping address, order notes, product selections, preferred delivery option, and preferred payment method. Review submissions may also include a star rating, review title, and written feedback.
NETJAM does not ask customers to enter a full card number, card security code, online-wallet password, banking password, or cryptocurrency information into the website checkout. Payment credentials are handled only through an appropriate secure payment step after an order has been reviewed and confirmed.
3. Information collected automatically
Standard server and security logs may record technical information such as IP address, browser type, device type, requested page, request time, and error information. This information is used to operate, secure, troubleshoot, and improve the website.
The website uses browser storage to keep shopping-bag contents available between page visits. Browser storage is associated with the device and browser and can be cleared through browser settings.
4. How information is used
We use personal information to receive and review order requests, communicate with customers, arrange delivery, provide customer support, respond to contact requests, moderate review submissions, protect the website from abuse, maintain business records, and comply with applicable legal obligations.
We may also use aggregated or de-identified information to understand general website usage and product interest. We do not represent aggregated information as identifying a specific customer.
5. Order and payment information
Submitting checkout creates an order request. No payment is taken at that moment. The customer selects a preferred payment method, but payment is requested only after NETJAM reviews and confirms the order. The website itself is not intended to store card numbers or other sensitive payment credentials.
Once a secure payment step is provided, the payment processor may collect information directly from the customer. Its handling of that information is governed by the processor's own privacy terms.
6. Sharing of information
We may share information with service providers only as reasonably necessary to operate the retail business, such as website hosting, email delivery, payment processing, fraud prevention, order fulfillment, shipping, accounting, and technical support providers. We may also disclose information when legally required or when reasonably necessary to protect rights, safety, or the integrity of the website.
NETJAM does not state that it sells personal information to advertisers. If business practices change in a way that requires additional notice or opt-out rights, this policy should be updated before that change is implemented.
7. Data retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, including customer service, order administration, accounting, legal compliance, fraud prevention, and dispute resolution. Retention periods may vary by record type.
We use reasonable administrative and technical measures appropriate to a small online retail operation. No internet transmission or storage system can be guaranteed to be completely secure, so customers should not send sensitive payment credentials through contact or review forms.
8. Your choices and privacy rights
You may ask NETJAM to review, correct, or delete personal information that you previously submitted, subject to legal and operational retention requirements. You may also ask questions about how information is used by contacting NETJAM using the information below.
Residents of states that provide specific consumer privacy rights may have additional rights, including rights to access, correct, delete, or obtain certain information about the processing of personal data. NETJAM will evaluate verified requests under the laws that apply to the request.
9. Children
The website is intended for general adult retail use and is not designed to knowingly collect personal information from children under 13. If NETJAM learns that information was submitted by a child in circumstances where parental consent is required, reasonable steps will be taken to address the record.
10. Changes to this policy
NETJAM may update this Privacy Policy to reflect changes in website features, service providers, legal requirements, or business practices. The effective date at the top of the page should be reviewed whenever the policy is revised.
Contact
NETJAM
Email: support@netjamonline.com
Address: 127 N Higgins Ave, STE 307D #3067, Missoula, MT 59802, United States
Phone: +1 406-813-9648